Inthe number of African-American franchisees has jumped to But I was also curious. Restaurant managers received the most extensive training: Copyright Gale, Cengage Learning. Everyone, from the board of directors to every cook, hostess and server, was required to participate in varying levels of training.
She can be reached at or sonya franchise. This approach could not have succeeded without the complete support of upper management. Merit increases of franchise sales managers were tied to their ability to recruit and retain minority franchisees.
The training covered diversity awareness and diversity skills. The key, she said, was taking "a holistic approach to diversity" making both cultural and structural changes. Innone of its supplier contracts were held by minorities.
After reading this article, of course I was impressed. Diversity shares the stage equally with other divisions of the company, and sufficient resources are dedicated to diversity issues and interests in order to maintain the positive momentum gained in the last several years.
At the peak of its implementation, there were more than certified diversity trainers on staff. That number has now been reduced to roughly 66 trainers to handle new hires throughout the system. On the surface, this sounded like a good plan.
Historically black colleges and universities HBCUS, on the other hand, produce percent of African-American business and engineering professionals in the United States. What programs did they put in place to effect such rapid change in such a large organization?
Many of these companies had their own diversity issues as a result of their network base. So the chances of recruiting a minority dropped precipitously at the outset. Then the company looked at its structure, its "people systems" as Hood-Phillips calls them: Fortune magazine has named Advantica the "Best Company in America for Minorities" two years in a row.
Previously, there was no value placed on diversity, and no incentive for managers to hire diverse candidates. But these schools have very low minority representation, usually less than 10 percent. How did they do it?
Retrieved Sep 15 from https: For instance, Burger King used to recruit students from the top ten schools in the country. To answer these questions, I went straight to the mastermind behind the miracle: White males, and rarely white females, were always presented as candidates for employment.
The icing on the cake? Advantica has also made huge strides in supplier diversity. This dedication to diversity has paid off.
Couple this with the fierce competition for students at these schools, and Burger King was often left empty handed. Hood-Phillips employed many of these same tactics during her tenure at Burger King.Dennys A Grand Slam Success Story 1 Dennys: A Grand Slam Success Story Course Title: Human Resource Management Course.
Find Study Resources. Main Menu; by School; What are the key points to Denny’s turnaround with regard to diversity?
What is the likely impact of diversity on the company’s performance? %(4). The key points to Denny’s turnaround with regard to diversity 2. Lesson learned from Denny’s Experience 3. Impact of diversity on the company’s performance Q1) what are the key points to Denny’s turnaround with regard to diversity?
What are the key points to Denny’s turnaround with regard to diversity? Denny’s turn around with regard to diversity was due to the change make cultural and structural%(3). What are the key points to Denny’s turnaround with regard to diversity? Intensive diversity programme was the first step being taken by Denny’s and its parent company Advantica.
Servers and cooks. Presentation on Denny's: A Restaurant Chain WHAT ARE THE KEY POINTS TO DENNY’S TURNAROUND WITH REGARD TO DIVERSITY?.
KEY POINTS TO TURNAROUND WITH DIVERSITY • Training • Eliminating All Structure Impeding Inclusions • Recruitment • Performance Appraisal. KEY POINTS TO TURNAROUND WITH DIVERSITY • Leadership Approach • Diverse.
Objectives The key points to Denny’s turnaround with regards to diversity Lessons learned from Denny’s experience Impact of diversity on the companies performance Key Points to Denny’s Turnaround A committed leader Diverse board of directors Accountability for change Company-wide ownership Education & training.Download